Customer information & text messaging
Privacy Policy
Effective October 10, 2026
IVCO Home Improvements (“IVCO,” “we,” “our”) respects your privacy. This policy describes information collected when you contact us, request a quote, use our website, or communicate with us about a home-improvement project.
Information we collect
We may collect information you provide, including your name, phone number, email address, property or project address, requested services, project details, scheduling preferences, and messages you send us. Website hosting and security systems may also process basic technical information such as device, browser, and IP address.
How we use information
We use information to respond to quote requests, arrange estimates, communicate about appointments and ongoing work, provide customer service, maintain service records, and operate and secure our business. If you separately opt in to SMS, we may text you about your request, estimate, appointment, scheduling, and service updates. We do not treat submitting a quote request alone as permission for promotional texts.
SMS privacy and consent
SMS consent is optional and is not required to request an estimate or purchase services. Message frequency varies based on the stage of your project, typically up to four messages per month but potentially more during active scheduling or work. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. You may also contact us at 706-968-8203 or info@ivcohomeimprovements.com.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent with third parties or affiliates for marketing or promotional purposes. This does not prevent using service providers strictly to process and deliver communications on our behalf; they are not authorized to use your consent for their own marketing.
Service providers and disclosure
Providers working on our behalf may process limited information to host this website, receive quote requests, support our customer management processes, or deliver communications. We may disclose information when legally required or reasonably necessary to protect safety, rights, and the security of our services. We do not permit third parties to use your SMS consent for independent marketing.
Retention and security
We retain customer requests and service records for as long as reasonably needed for business, customer service, applicable legal obligations, or dispute resolution. We use reasonable safeguards, but no online transmission or storage is completely secure.
Your choices
You can request access to, correction of, or deletion of information where applicable by contacting us. To stop text messages, reply STOP. To update your preferred contact method, call or email IVCO.
Contact
IVCO Home Improvements
706-968-8203
info@ivcohomeimprovements.com